Based in Boca Raton, FL
Andrew is a user experience leader who has a passion for combining research and design. Andrew has over 20 years of experience as a UX researcher and designer working with companies such as Mayo Clinic, Citibank, New York Times and Southwest Airlines. He is a frequent speaker at international events on user-centered design. Andrew is the author of the book, The Persona & Journey Map Playbook.
UX Research & Strategy at ServiceNow
“Andrew has been a tremendous resource for learning about UX / Design. He was a valuable resource for the coursework and available to offer career advice. He has a real dedication to this work and has been really helpful.”
- Frantzie , Design 101
“Gave great feedback and very useful resources. Pleasure to talk to. Very helpful!”
- Florence L, UX Research & Strategy
“Andrew is not just a Mentor. He is very easy to work with,giving examples And is one of the best guys in the Design world Design Lab has picked and matched for this course. Thanks again guys..you all Rock!!!”
- Lee G, Design 101
“Andrew has been terrific. He is very encouraging and engaging. I can tell he cares about the success of his students as he repeatedly went into overtime on our skype conversations. I think any future 101 students would be lucky to have Andrew for a mentor, as I have been.”
- L, Design 101
